What To Do When an HVACR Customer Leaves a Really Bad Online

We’ve all heard of people “taking to social media” to rant, call someone out, or lambaste a government official or a city where they got a parking ticket. Online reviews (free advertising!) can be a contractor’s best friend. But angry customers trashing them on social media can be their worst headache. “The issue with online reviews is it sets up the customer’s perspective before you even walk in the door,” said Anthony Perera, founder and president of Air Pros, based in southern Florida.
Here’s what to do about less-than-savory reviews on Google, Facebook, Nextdoor, or whatever platform your customers use.

What To Do When an HVACR Customer Leaves a Really Bad

6 Ways Contractors Benefit by Offering High Quality HVAC Products

10 Tactics to Improve Your HVAC Business Operations - FieldEdge

5 bad customer service examples and how to fix them

HVAC Reputation Management Services (Get More Reviews)

AC Repair Basking Ridge, NJ - Integrate Comfort Systems

HVACR BUSINESS NOVEMBER 2022 by HVACR Business - Issuu

8 Signs You May Have a Problem with Your Electrical Wiring

How to Tell If There are Problems with the Thermostat

Customer Threatening To Leave a Bad Review If You Don't Bend To

HVAC Tech Training: Learn Heating, AC & Refrigeration

Technical analysis on energy efficiency in HVAC/R systems